CANCELLATION POLICY

  • If cancellations are made 30 days prior to the departure date, 50% of the booking amount will be charged as the cancellation fee. If cancellations are made 15 - 30 days prior to the departure date, 75% of the booking amount will be charged as the cancellation fee. If cancellations are made within 15 days prior to the departure date, 100% of the booking amount will be charged as the cancellation fee.

  • In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases we will try our best to provide an alternate feasible activity. However no refund will be provided for the same.

  • In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.

  • Alternatively, the customer may choose to cancel their booking and a full refund will be processed.

  • The applicable refund amount will be processed within 15 business days.

CONFIRMATION POLICY

  • The customer receives a confirmation voucher via email within 24 hours of successful booking.

TERMS & CONDITIONS

  • The above quoted Prices May vary according to date of journey.

  • Customers are expected to arrive on or before reporting time mentioned in the booking confirmation.

  • Customers must carry valid ID proof.

  • booking is non Transferrable without prior approval.

  • customer is responsible for safe keep of their personal belongings.

  • The Activity Provider reserves the right to cancel or change the tour or activity schedule due to bad weather, civil unrest or any official reason. In such circumstances only the booking amount will be refund in case cancellation and not any indirect or incidental loss borne by the customers.

  • explosives, fire arms ,ammunition and any other such items or weapons are strictly prohibited.

  • The management retains the right to recover from the customer for the loss and damage to property during a tour or activity.

  • Insurance is must for all participants who undertake adventure activities.

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